Uploading Files To Oracle Storage Service Returns Error "connection Reset By Peer"

(Doc ID 2369205.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Storage Cloud Service - Version 13.2 to N/A
Information in this document applies to any platform.

Symptoms

A custom scripting tool is used to upload files from cloud machines for backup.

The opensource tool duplicity is used to find out which files to backup and the tool Openshift client is used to upload files.

 

Error messages

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Upload of 'duplicity-full.20180214T003020Z.vol144.difftar.gz' failed (attempt 1): ConnectionError: [Errno 32] Broken pipe

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Upload of 'duplicity-full.20180214T003020Z.vol144.difftar.gz' failed (attempt 2): ConnectionError: [Errno 104] Connection reset by peer

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Upload of 'duplicity-full.20180214T003020Z.vol144.difftar.gz' failed (attempt 3): ConnectionError: [Errno 104] Connection reset by peer

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Upload of 'duplicity-full.20180214T003020Z.vol144.difftar.gz' failed (attempt 4): ConnectionError: [Errno 104] Connection reset by peer

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Upload of 'duplicity-full.20180214T003020Z.vol144.difftar.gz' failed (attempt 5): ConnectionError: [Errno 32] Broken pipe

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR Giving up uploading 'duplicity-full.20180214T003020Z.vol144.difftar.gz' after 5 attempts

Feb 14 02:05:32 mycloud123 TS-BOL: - ERROR BackendException: Error uploading 'duplicity-full.20180214T003020Z.vol144.difftar.gz'

 

 

Details

- This happens when uploading many files which take a long time.

- It is not the size of the upload it is the duration of the upload that takes time. The files are 100MB each.

- After error appears exactly after 30 minutes or after an hour.

Changes

 

Cause

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