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Fusion Applications - Global Payroll: Two Data Extracts are Stuck in "Processing" Status on the View Extract Results page (Doc ID 2369283.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Two data extracts are stuck in 'processing' status on the "View Extract Results" page. (Data Exchange/Expand panel drawer/View Extract results)

For example:

 

When a data extract is submitted, a scheduled job is run. In this case, the scheduled job had completely successfully for both extracts. This could be seen from:

Navigator/Scheduled Processes

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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