Newly Added RTF Template In BI Publisher Disappears

(Doc ID 2369429.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Analytics

Unable to add RTF Template in BI Publisher

Customer is trying to upload a new RTF template to BI Publisher for Enterprise Contracts (Contracts Preview). However after uploading, the RTF template disappears from the screen.

Newly added layout should be present on the screen

The issue can be reproduced at will with the following steps:
1. In BI answers, navigate to Shared Folders/Enterprise Contracts/Contract Printing

2. Contracts Preview  > Open > Edit Report

3. Upload custom RTF template

4. File gets added momentarily and then disappears

The issue has the following business impact:
Due to this issue, users cannot see newly added RTF template



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