Backup Failing For SOA Cloud Services Due to Back Up Health Check Failed in Oracle Traffic Director

(Doc ID 2369467.1)

Last updated on MAY 25, 2018

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Backup failing for our SOA Cloud Services with below error in activities

ERROR
-----------------------
Feb 11, 2018 6:40:04 PM UTC Activity Submitted
Feb 11, 2018 6:40:04 PM UTC Activity Started
Feb 11, 2018 6:40:44 PM UTC The backup archive already exists in the block storage and does not need to be downloaded from the Oracle Storage Cloud Service container...
Feb 11, 2018 6:46:35 PM UTC Unable to reach host soacs-prod-lb-1...Backup health check failed for the Oracle Traffic Director host...
Feb 11, 2018 6:48:35 PM UTC SM-BKP-5106: Operation failed and will be retried.
Feb 11, 2018 6:54:01 PM UTC Unable to reach host soacs-prod-lb-1...Backup health check failed for the Oracle Traffic Director host...
Feb 11, 2018 6:56:01 PM UTC SM-BKP-5106: Operation failed and will be retried.
Feb 11, 2018 7:01:55 PM UTC Unable to reach host soacs-prod-lb-1...Backup health check failed for the Oracle Traffic Director host...
Feb 11, 2018 7:01:58 PM UTC Activity Ended
Feb 11, 2018 7:01:58 PM UTC Activity Ended

Changes

 

Cause

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