Business Process Log 'Find' Feature Is Not Returning Expected Results When Using a Saved Filter

(Doc ID 2369514.1)

Last updated on MARCH 29, 2018

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 to 17.2 [Release 15.2 to 17.2]
Primavera Unifier - Version 15.2.0.0 to 17.7 [Release 15.2 to 17.7]
Information in this document applies to any platform.

Symptoms

In a Business Process log, the search and filtering is not working as expected.

When users create a saved search and set it as the default view, the saved search is returning 0 records when it should be returning many records. Trying to use a manual search also returns 0 records.

EXPECTED BEHAVIOR
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The current search returns 0 records. Users expect over many records to be displayed.

STEPS
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The issue can be reproduced at will with the following steps:

1) Navigate to a Project/Shell.
2) Click a Business Process.
3) The default filter should be applied but if not, select created filter.
4) The search returns 0 records.

Manually selecting the filter:
1) Navigate to a Project/Shell.
2) Click a Business Process.
3) Click Find
4) Set a search criteria.
5) Click Search

Cause

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