Late Charge Invoice Does Not Have Installment, Balance Due, Or Entered Amount.

(Doc ID 2369833.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, On transactions form, some late charge invoices do not have correct information for original and balance amounts.

The information appears as zeros (0.00)

EXPECTED BEHAVIOR
-----------------------
Expecting to be able to have correct information


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Query a transaction
4. Go to the Invoice > Actions > Balance Details
5. Review the screen and observed the original and balance amounts are zero


Cause

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