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HyperText Links Option Is Missing In List Of Data Formats (Doc ID 2369922.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Analytics

ACTUAL BEHAVIOR
---------------
HyperText Links option is missing in list of Data formats

Customer wants to add a hyperlink in the report but this is not working. He sees only 2 options

After inserting HTML tag in column formula, users are unable to see "HTML" in data format drop down in column properties. They only see "Plain text" & "Plain text (don't break spaces)".

How to add hyperlink on text in a report? Why are these options missing ?

EXPECTED BEHAVIOR
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It should include options like HTML, HyperText Link etc

STEPS
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The issue can be reproduced at will with the following steps:
Create a new analysis, e.g. Sales - CRM Pipeline or any OOTB Subject area and create the report.
When you are creating the report, click on Criteria > pull any Text Column > right click > Edit formula > Add the hyperlink you have.
Column Properties > Data Format > 'HyperText link' option is missing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create hyperlink in report

Cause

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In this Document
Symptoms
Cause
Solution
References


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