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Quote Cannot Be Opened After Executing "Copy Line Items" (Doc ID 2370011.1)

Last updated on JULY 05, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 17 D and later
Information in this document applies to any platform.


After executing the action "Copy Line Items" on certain quotes, some of these transactions fail to open.

Could not perform Action: Open Quote
The quote cannot be saved because it has duplicate or invalid document numbers.


bm.log ERROR:
------------------ Fatal database error: Exception occured while executing prepared statementORA-00001: unique constraint (BM_EUROXEROXEMEA.UQ_CM_BS_DATA_XML_DOCNUM) violated


 The environment was upgraded to 17D or 17D patch 1.


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