Page Hung with Multi Factor Authentication (MFA) in IDCS

(Doc ID 2370328.1)

Last updated on MARCH 10, 2018

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

1. Issue observed during Multi Factor Authentication enabled for few users
2. After first login , the screen gets stuck during the second authentication

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms