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JSON Error- Contact Overview Page (Doc ID 2370375.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

JSON Error- Contact Overview Page

ERROR
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A JSONObject text must begin with '{' at 1 [character 2 line 1]


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to SUI
2. Navigate to Contacts object
3. Open a Contact Record - error pops-up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have issues in opening contact details page.

Cause

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