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PAYMENT BATCH DO NOT MATCH BI REPORT (Doc ID 2370405.1)

Last updated on APRIL 01, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Payment batch total for AAA does not match the BIP report total
They ran the refresh process and now totals do not match
All other Payment batches match
Only thing that was different was that the customer ran the Action > Refresh process for this batch
The BIP report is the source of truth that they have been using for a long time

Cause

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