My Oracle Support Banner

Approval Process Rejects The Account (Doc ID 2370414.1)

Last updated on MARCH 21, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Customer has a requirement for Account approval for which they are trying to use the native features of Approval process.

Customer is using a custom field to capture the Approver but whenever the notification is triggered it automatically rejects the account.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.