Outlook Installation Issue - Event "user_before_update" on type "activity" - Error parsing script code

(Doc ID 2370486.1)

Last updated on MARCH 09, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Outlook installation is ending up in error

Seen on Outlook:
Interner Fehler
Fehler bei Oracle Sales Cloud for Outlook.
Wenden Sie sich an den System administrator.
Outlook 2016

Seen in logs:
Event "user_before_delete" on type "person"
Message: Syntaxfehler

Steps are not clearly explained.

The issue has the following business impact:
Due to this issue, users cannot use Outlook on DEV environment.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms