Outlook Installation Issue - Event "user_before_update" on type "activity" - Error parsing script code

(Doc ID 2370486.1)

Last updated on MARCH 09, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Microsoft Outlook

Outlook installation is ending up in error

ERROR
-----------------------
Seen on Outlook:
Interner Fehler
Fehler bei Oracle Sales Cloud for Outlook.
Wenden Sie sich an den System administrator.
Outlook 2016

Seen in logs:
Event "user_before_delete" on type "person"
Message: Syntaxfehler


STEPS
-----------------------
Steps are not clearly explained.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Outlook on DEV environment.

Changes

 

Cause

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