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Child Object Of Opportunity Is Not Working In Prod (Doc ID 2370545.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On: 11.12.1.0.0 version, Opportunities
 
ACTUAL BEHAVIOR
---------------
A child object has been added as tab on opportunities. It works fine in test, but on prod it shows a blank.


EXPECTED BEHAVIOR
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There should not be a blank page.

STEPS
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1. Login to OSC
2. Go to Sales>> opportunities
3. Open child object 'related parties'
4. Blank page can be seen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to utilize the child object

Cause

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