API Is No Longer Working

(Doc ID 2370553.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Social Data and Insight Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Users are experiencing errors when attempting to enrich input data on their customer facing portal as well as Postman.

Timeout Errors
and
"errorMessage": "DCS-2:An unexpected error occurred while processing the request. Contact Oracle Support for more information."

Changes

 

Cause

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