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Cloud Hybrid Data Guard Service Creation Failed With Errors Found During Lsnr Port Check (Doc ID 2370601.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Database as a Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Creating the Hybrid DR and it is failing with listener error.

Activity Log from UI

Jan 26, 2018 7:41:14 PM UTC Activity Submitted
Jan 26, 2018 7:41:14 PM UTC Activity Started
Jan 26, 2018 7:47:52 PM UTC SSH access to VM [DB_1/vm-1] succeeded...
Jan 26, 2018 8:01:00 PM UTC Oracle Database Server Configuration completed...
Jan 26, 2018 8:01:01 PM UTC Service Reachabilty Check (SRC) of Oracle Database Server [OPENWRLD-STBY] completed...
Jan 26, 2018 8:01:01 PM UTC Successfully provisioned Oracle Database Server...
Jan 26, 2018 8:02:58 PM UTC Hdg operation [config] failed with error: [hdg_api: _config: Errors found during lsnr port check ].  <<<<<<==========================
Jan 26, 2018 8:02:58 PM UTC Initiating Database Service Termination...
Jan 26, 2018 8:02:58 PM UTC Skipping delete backups for Database Service instance [OPENWRLD-STBY] since the request parameter for delete backups is not set.
Jan 26, 2018 8:07:50 PM UTC Stopped all Compute resources...
Jan 26, 2018 8:08:09 PM UTC Removed Compute resources...
Jan 26, 2018 8:08:20 PM UTC Database Service record removal complete...
Jan 26, 2018 8:08:20 PM UTC Activity Ended
Jan 26, 2018 8:08:20 PM UTC Activity Ended

Changes

 

Cause

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