Unable To Regenerate RightNow WSDL

(Doc ID 2371259.1)

Last updated on MARCH 13, 2018

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Upgraded endpoint of RightNow instance from

https://hostname/cgi-bin/something.cfg/services/soap?wsdl=typed
to
https://hostname/services/soap/connect/soap?wsdl=typed

as per recommendation in below documentation

https://docs.oracle.com/en/cloud/paas/integration-cloud-service/icsrn/prerequisites-creating-connection.html#GUID-FF7CA1B4-66DC-4699-B01F-6044399332CE 

However, after updating and testing the RightNow connection successfully, customer is unable to regenerate the the Endpoint due to following error

Failed to regenerate the artifacts for application "ServiceCloud".
oracle.tip.tools.ide.adapters.cloud.api.plugin.CloudApplicationAdapterException: Unable to locate unreferenced schema elements that should be copied.
Unable to locate unreferenced schema elements that should be copied

Cause

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