Arrays of Single Select Picklists Have Blank Values upon Reconfiguring

(Doc ID 2371675.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R1 Update 5 and later
Information in this document applies to any platform.

Symptoms

When a configuration with more than 17 items in an array of single select picklists is saved to a quote and reconfigured, some of the values end up blank. Specifically, the following conditions apply:

  1. The first 16 rows are unaffected, and may be any arbitrary value.
  2. Pairs of rows after row 16 must be the same value or both rows in that pair will be blanked out upon reconfiguration i.e. 17-18, 19-20, etc.
  3. If the array has an odd number of rows, the last row is unaffected. For example, if there are 19 rows, 17-18 will be blanked if not the same but row 19 will retain its value.

Refer to the following screenshot for an example:

The data is present in the quote xml but not loaded upon reconfigure

Cause

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