FindContact By PartyId Returns Two Entries

(Doc ID 2371697.1)

Last updated on MARCH 10, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Accounts, Contacts

ACTUAL BEHAVIOR
---------------
findContact by PartyId returns two entries

POD=https://<POD>.fa.em2.oraclecloud.com


EXPECTED BEHAVIOR
-----------------------
findContact should return only 1 record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Soap UI
2. Execute the web service ContactService -> findContact with party_id
3. Returns two contacts

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems significant as party_id should be unique and only one record should return from service.

Cause

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