Getting an error while attempting to update existing Zip Codes on Account
(Doc ID 2371800.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Accounts, Contacts, Households
Getting an error while attempting to update existing Zip Codes on Accounts as the value has a leading zero that was dropped during the original import.
ERROR
-----------------------
WARNING,The address associated with this party site already exists in the import batch or is associated with a different party site in the registry. (HZ-120749) Details: The address for party site should be unique. You can import duplicate party site addresses if the profile option ENABLE_BUSINESS_KEY_VALIDATION is set to N.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Setup and Maintenance > Task: Manage File Import Activities
3. Create an Account import with the following mapping:
OrganizationProfile PartyId
Address Country
Address PostalCode
Address LocationOrigSystemReference
4. The import results in an error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Zip Codes to correct data.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |