When Assigning Roles To New Users In NES Prod UI, No Roles Appear
(Doc ID 2371811.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle DataRaker Cloud Service - Version 17.1.0.0.0 to 17.1.0.0.0 [Release NA]Information in this document applies to any platform.
Symptoms
On :Oracle DataRaker Cloud Service , 3.8.0.4 version, User Interface
ACTUAL BEHAVIOR
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When assigning roles to users in NES Prod UI, no Roles Appear in Dropdown
When assigning roles to new/existing users in NES Prod UI, no Roles Appear, therefore none can be selected.
This is happening only in Prod UI , Stage is fine.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to DataRaker UI
2. Go to Administer - Security - users
3. Select a User , Edit , Add Roles -Dropdown is empty does not show any Roles.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot be created nor use the System.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |