SRM API: 401 Unauthorized Error When Trying to Connect to Messages Endpoint
Last updated on MARCH 09, 2018
Applies to:Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.
Creating a call to the SRM API to get messages from Engage results in a 401 Unauthorized response.
Request: GET with access token form previous request
"detail": "The user credentials provided with the request are invalid or do not provide the necessary level of access.",
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms