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Not Able To Transmit Benefits Extracts Using Private Key (Doc ID 2372205.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


Oracle Fusion Benefits Cloud Service


Not able to transmit Benefits Extracts using private key

Client configured plan carrier and in file transfer they are using private key file. But when they are submitting the extract it is not able to FTP the file to SFTP server.
Client is using same key in BIP and we are able to send the report output(Custom BI) to FTP server using the key.

Please find attached screenshot for plan carrier and error message.
Below is the key given:

Private Key File:


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