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Finance Values Do Not Automatically Populate on the Project Basics Page Based on Detailed Finances (Doc ID 2372469.1)

Last updated on DECEMBER 23, 2021

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.2.1.0 and later
Instantis EnterpriseTrack - Version 17.2.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Financials do not automatically populate on the Project Basics page.

For example, all values show as $0 under "Financials (All Financials in USD)".

EXPECTED BEHAVIOR
-----------------------
Finance values should populate based on the data entered on the Detailed Finances under Project>Finances.

STEPS
-----------------------

  1. Login to Instantis EnterpriseTrack
  2. Open a project
  3. Go to Finances
  4. Populate values for the finances and Save
  5. Navigate to Project Basics for this project
  6. Notice the values for finance are $0 under "Financials (All Financials in USD)"

Cause

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In this Document
Symptoms
Cause
Solution
 Financials Section
 Finance Section
References


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