Cannot Select Individual Users From Business Process Workflow Task Assignees With iOS App

(Doc ID 2372471.1)

Last updated on APRIL 16, 2018

Applies to:

Primavera Unifier Cloud Service - Version 16.2.0.0 to 17.12.0.0 [Release 16.2 to 17.12]
Primavera Unifier - Version 16.2.0.0 to 17.12.0.0 [Release 16.2 to 17.12]
Information in this document applies to any platform.

Symptoms

When processing a Unifier Business Process (BP) record through a workflow (WF), and the WF Step is configured for "User Select", only the Group can be selected for the task and the expectation was that individual users could be selected. This is occurring for mobile users using the iOS application versions 16.2 through 17.12 
It was confirmed that for the Shell, the BP Workflow setup for this step is correctly configured for Assignees: Assignment Policy: User Select. The ability to select users is available when using the desktop version.

Cause

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