Inactive Unifier Users Are Still Receiving Notifications

(Doc ID 2372483.1)

Last updated on MAY 08, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

There are Users in the Unifier environment that continue to receive Unifier email notifications (as per their User Preferences Options) even though they are set to an Inactive status in Unifier and marked as Disabled in Cloud Admin Application. Whereas, the expectation is that users who are Inactive in the Unifier environment should no longer be receiving email notifications for any reason.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms