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Plan Option Selection In Benefit Self Service (Doc ID 2372969.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
Enrolling in a different option in a plan does not unselect the previous selected/enrolled option.

EXPECTED BEHAVIOR
-----------------------
Enrolling in a different option in a plan should unselect the previous selected/enrolled option.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Employee Self Service
2. Benefits - Enrollments

OR

1. Navigate to Benefits
2. Enrollments
3. Query for an employee


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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