Absence Management: An application error occurred. See the incident log for more information

(Doc ID 2373035.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms



When attempting to enter an absence for employee the following error occurs: An application error occurred. See the incident log for more information

When user tried to re-submit the record  it gave the seeded "Absence is overlapping with another absence"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Person Management > Search for the Person Number.
2. Go to Manage Absence Records Page and enter an absence. Error is triggered.


Cause

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