IDCS 18.1.2 integrated with HCM: SmartView does not open the browser to present login page to collect credentials.
(Doc ID 2373295.1)
Last updated on MARCH 22, 2018
Applies to:Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.
On : N/A version, Commons
Oracle IDCS integrated with Oracle HCM : smartview errors out when connecting to IDCS.
Connection to Shared Services Provider Failed.
The issue can be reproduced at will with the following steps:
1. IDCS and HCM has been integrated for SSO via federation.
2. smart view has been downloaded and installed for excel
3. In the Smart View Panel in excel --> Enter IDCS login url as shared services provider url.
4. Login page pop-up does not come for user to enter credentials, instead we get an error as : "Connection to Shared Services Provider Failed."
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!