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Fusion Application - Global Payroll - Employee Hire Failed After Approval - PAY:::PAY_ELEEN_EE_PK_NOT_UNIQUE (Doc ID 2373473.1)

Last updated on APRIL 16, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 12 version, Global Payroll

When attempting to hire an employee after a certain date the following error occurs.

ERROR
-----------------------
FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException}
messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException}
parts: {{
ServiceErrorMessage=29000JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.SEVERITY_ERROR27023JBO-27023: Failed to validate all rows in a transaction.SEVERITY_ERROR27024JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000004109739 2018-01-07 4712-12-31 ] in ElementEntryDEOSEVERITY_ERRORPAY:::PAY_ELEEN_EE_PK_NOT_UNIQUEJBO-29115 Unable to construct the error message due to error java.lang.IllegalArgumentException: can't parse argument number: ELEMENT_ENTRY_ID. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-PAY:::PAY_ELEEN_EE_PK_NOT_UNIQUE. Error message parameters are {0=Entity Object, 1=ElementEntryDEO, 2=EffectiveEndDate, 3=2018-02-28}SEVERITY_RECOVERABLE_ERRORoracle.jbo.AttrSetValExceptionEffectiveEndDate2018-02-28ElementEntryDEOoracle.jbo.RowValExceptionElementEntryDEOoracle.jbo.TxnValExceptionoracle.jbo.JboException}
cause: {null}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.) The user completes all the New Hire employees steps.
2.) Once the above steps are done and the Notification is sent to HR Manager.
3.) HR Manager approves the notification in the system.
4.) HR Officer receives 2 notifications
5.) A notification:Failed with Errors is received and the Employee is not hired in the system.



Cause

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In this Document
Symptoms
Cause
Solution
References


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