Fusion Application - Global Payroll - Employee Hire Failed After Approval - PAY:::PAY_ELEEN_EE_PK_NOT_UNIQUE

Last updated on MARCH 14, 2018

Applies to:

Symptoms

On : Release 12 version, Global Payroll

When attempting to hire an employee after a certain date the following error occurs.

ERROR
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FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException}
messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException}
parts: {{
ServiceErrorMessage=29000JBO-29000: Unexpected exception caught: oracle.jbo.TxnValException, msg=JBO-27023: Failed to validate all rows in a transaction.SEVERITY_ERROR27023JBO-27023: Failed to validate all rows in a transaction.SEVERITY_ERROR27024JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000004109739 2018-01-07 4712-12-31 ] in ElementEntryDEOSEVERITY_ERRORPAY:::PAY_ELEEN_EE_PK_NOT_UNIQUEJBO-29115 Unable to construct the error message due to error java.lang.IllegalArgumentException: can't parse argument number: ELEMENT_ENTRY_ID. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-PAY:::PAY_ELEEN_EE_PK_NOT_UNIQUE. Error message parameters are {0=Entity Object, 1=ElementEntryDEO, 2=EffectiveEndDate, 3=2018-02-28}SEVERITY_RECOVERABLE_ERRORoracle.jbo.AttrSetValExceptionEffectiveEndDate2018-02-28ElementEntryDEOoracle.jbo.RowValExceptionElementEntryDEOoracle.jbo.TxnValExceptionoracle.jbo.JboException}
cause: {null}


STEPS
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The issue can be reproduced at will with the following steps:

1.) The user completes all the New Hire employees steps.
2.) Once the above steps are done and the Notification is sent to HR Manager.
3.) HR Manager approves the notification in the system.
4.) HR Officer receives 2 notifications
5.) A notification:Failed with Errors is received and the Employee is not hired in the system.

Cause