"Send Document For Approval Failed" Error Appears in Oracle Content and Experience Cloud Service When a Process Cloud Service Workflow is Used

(Doc ID 2373544.1)

Last updated on MARCH 15, 2018

Applies to:

Content and Experience Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When a content item is uploaded in Content and Experience Cloud Service and sent for approval to Process Cloud Service, the content item is sent to a Process Cloud Service workflow for approval, but there is a error message in Content and Experience Cloud Service stating:

Send Document for Approval Action Failed

This message should not have actually been sent however, since the content item is a 'pending' state in Process Cloud Service waiting for approval.

Changes

Cause

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