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"Send Document For Approval Failed" Error Appears in Oracle Content and Experience Cloud Service When a Process Cloud Service Workflow is Used (Doc ID 2373544.1)

Last updated on JULY 15, 2021

Applies to:

Content and Experience Cloud Service - Version N/A to N/A
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.


When a content item is uploaded in Content and Experience Cloud Service and sent for approval to Process Cloud Service, the content item is sent to a Process Cloud Service workflow for approval, but there is a error message in Content and Experience Cloud Service stating:

Send Document for Approval Action Failed

This message should not have actually been sent however, since the content item is a 'pending' state in Process Cloud Service waiting for approval.




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