My Oracle Support Banner

OSC Integration App Not Working (Doc ID 2373568.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

OSC Integration App not working

Sales Cloud App intergration - imports not working. In error state which means no data is flowing into marketing cloud.

Example of one of the errors received on the Get All Schemes – B2B Policies call import

Message - statusCode:500, reasonPhrase:"Internal Server Error", errorMessage:"java.lang.ClassCastException"
Status Code – 500
Timestamp - Mar 12th 2018, 10:23:08 am
Request URI -'Jewellers+Block'+OR+InsuranceType_c='Commercial')+AND+(LastUpdateDate+between+'2018-02-16T21:23:00'+and+'2018-03-12T10:22:00')&offset=0&limit=0&totalResults=true
Request Headers –
{ "Authorization": "", "Content-Type": "application/", "rest-framework-version": "2" }
Response Headers –
{ "Server": "Oracle-HTTP-Server", "X-ORACLE-DMS-ECID": "005PnI7DKG7EOP9pRcs1yd0006P40004ba", "X-Content-Type-Options": "nosniff", "Connection": "keep-alive", "Date": "Mon, 12 Mar 2018 10:23:08 GMT", "Cache-Control": "no-cache, no-store, must-revalidate", "Content-Encoding": "", "Set-Cookie": "ORA_FND_SESSION_EM2ABBF=DEFAULT_PILLAR:98UZw3FuE7STMuNPDfjPAY+dni5lcUsdx+Gf1AywpmS5UquWjc8B6qmPYwX/KuEq:1520850188076; path=/; HttpOnly;; secure", "Content-Length": "28", "Link": "<>;rel=\"self\";kind=\"collection\";name=\"opportunities\"", "Content-Language": "en", "Location": "", "REST-Framework-Version": "2", "Content-Type": "application/" }


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.