Internet Explorer Hangs at 'Loading Data' on the Projects Tab in Both Standard View and Classic View

(Doc ID 2373625.1)

Last updated on MARCH 29, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The Internet Explorer browser hangs at 'Loading Data...' on the Projects tab, in both Standard View and Classic View.

EXPECTED BEHAVIOR

Pages should load successfully.

 

The issue can be reproduced at will with the following steps:
1. Login to P6 Web using Internet Explorer.
2. Click on the Projects tab.
3. Observe reported behavior.

Changes

 

Cause

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