P6 Web Projects EPS Screen, Export To Excel Option Not Generating XLS

(Doc ID 2373683.1)

Last updated on MARCH 14, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.1.2 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Having an issue with exporting P6 Web Views to Excel, this feature is not working, whereas it was working earlier.

EXPECTED BEHAVIOR
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Export to Excel (XLS) from P6 Web View should be working.

STEPS
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The issue can be reproduced at will with the following steps:
1. click on 'Export to Excel', there is no error message that appears, however, no pop-up windows appear to allow to save the file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export views to Excel.

Cause

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