Quick Pay Error When Converted Pending Employee Is Terminated On The Same Day

(Doc ID 2374226.1)

Last updated on MARCH 15, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to run a quick pay for a terminated worker, the following error occurs.

ERROR
-----------------------

Error was encountered when processing payroll relationship 12345-1
An error occurred when processing element {ELEM_NAME. (ETNAME=End of Service Provision)
An error occurred when processing formula END OF SERVICE
An error occurred during formula execution. (ORACLE_ERROR_TEXT=)(FORMULA_ERROR_TEXT=Formula END OF SERVICE, line 115,
too many rows returned.)
Formula END OF SERVICE, line 115, too many rows returned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate employee
2. Run quick pay
3. Error encountered

Changes

 

Cause

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