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Attachments Are Not Listed in the Import Feature, but Are Displayed When Added as a Line Item (Doc ID 2374255.1)

Last updated on JULY 20, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.1 to 18.3 [Release 18.1 to 18.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attachments are imported into a Business Process (BP), they do not show in the attachment index, item(s), or the log/table.  However, when attachments are added using the "Add" button under Line Items, all of them show including the previously imported ones.

EXPECTED BEHAVIOR

The attachment should show/register when the import function is used.

 

The issue can be reproduced at will with the following steps:

  1. Login to Unifier and navigate to the applicable workspace.
  2. Create a new record.
  3. Click Import > Import Attachments.
  4. Drag and Drop a file into the designated area.
  5. Upload the record.
  6. Notice the results below:
    • Attachment Index = 0
    • Item(s) = 0
    • There are no attachments displayed in the table
  7. Click Import > Import Attachments > Browse.
  8. Select and double click a file, then click Upload.
  9. Notice the same results listed in Step 6 (at this points 2 attachments have been uploaded)

Perform the steps below and observe the difference:

  1. Click the Add button > Attachment > Add Attachment > My Computer.
  2. Select and double click a file, then click Save & Close.
  3. Note that the file is accounted for in all variables listed in Step 6, along with the other uploaded attachments.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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