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User can see accounts that don't belong in the user's territory. (Doc ID 2374379.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms


User can see accounts that don't belong in the user's territory.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Accounts
3. Search for accounts
4. The accounts are returned in the search

Due to this issue, user see accounts that don't belong in the user's territory.

Cause

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In this Document
Symptoms
Cause
Solution
References


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