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R13: Contract Invoice Approval Email Notification Does Not Show Approve/Reject Links (Doc ID 2374518.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.
Approval, Email Notification, Approve, Reject, Link, Invoice Approval

Symptoms


For a Contract Invoice , the approval email does not show Approve/Reject, respectively 'Request More Info' links in the email notification.
The actions are present on the Worklist Notification message received on the user interface.
 Also, workflow email is working fine for other types of workflow (e.g. Journal Approval).

Steps to reproduce:
1. Send a contract Invoice for approval
2. The approver user receives an email notification
3. Open the notification and review the body, which is missing the Action links.

Cause

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