Cx Cloud Mobile App - Lead Convert Option Not Available In App

(Doc ID 2375000.1)

Last updated on MARCH 16, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

From the Mobile Application Setup, I have the Convert Leads option enabled on Leads details page.  However this does not show up in the CX Mobile app.  Are there any additional condition or settings to have the convert option available in CX Mobile?
 

Solution

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