Error: "Unknown JavaScript Error" When Uploading XML File Into Root Workspace

(Doc ID 2375002.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to import P6 XML into Prime the following error occurs.

ERROR
-----------------------
Unknown JavaScript Error
A JavaScript error prevented this page from working as intended.
You can try refreshing the page to see if the error goes away. Otherwise, contact Oracle Customer Support.
PRM - 000000042


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to import P6 XML into Prime.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import P6 XML into Prime.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms