Cannot create Duplicate Layout for Service Request object Spotlight Region

(Doc ID 2375236.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a layout duplicate for the Service Request object, the following error occurs:

ERROR
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ZCX-3075001The object Layout cannot be created because of an error. Contact your help desk.oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Navigator->Application Composer;
2. Select from the left pane the Service Request object and expand it;
3. Click on Pages;
4. Go to 'Service Request Spotlight Region' and duplicate the layout.

Cause

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