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XER Import Hangs Before Import Process Begins (Doc ID 2375720.1)

Last updated on MARCH 22, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.


When importing an XER, the process hangs before the XER import process begins.

Expect XER to be able to be imported.

The issue can be reproduced at will with the following steps:
1. Log into P6 Pro.
2. Attempt to import XER.
3. Process will hang before import process starts.


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