Oracle Social is not Loading from Fusion Application Social Link, Instead a Blank Page is Displayed Even After the iFrame Patch is Applied

(Doc ID 2375764.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Social Network Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Social Network (OSN) Release 12, when accessing Oracle Social Network via Sales Cloud using Chrome (Browser Chrome Version 64.0.3282.186 official build 64-bit), the iFrame displays only a plain white page.
Accessing from FireFox (FF) or Internet Explorer (IE) throws a security iFrame error.

When accessing OSN outside of Sales Cloud the object conversations load.

The patch to fix for iFrame issue is applied.
Users do have FA PersonID and Employee role.

 
Following are the errors observed.

FF:

Blocked by Content Security Policy
  This page has a content security policy that prevents it from being loaded in the is way.
  Firefox prevented this page from loading

IE:

This Content cannot be displayed in a frame
  To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

F12 Console Output shows something like:

Refused to display '<cList iFrame page url which shows pod in oracleoutsourcing domain>' in a frame because an ancestor violates the following Content Security Policy directive: "frame-ancestors https://*.oracle.com:* https://*.oraclecloud.com:* https://*.oraclecorp.com:* https://*.oracledemos.com:*".

 

Changes

 

Cause

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