Cannot Log In to Self Service Mobile Apps

(Doc ID 2375830.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.17.08.0 and later
Information in this document applies to any platform.

Symptoms

In Release 13, one of the released features is the mobile app.
However users cannot log in and encounter an error.

Error
 

Server is not reachable at the specified address.
Contact the administrator for help.





Steps To Reproduce
1. Log in as user to Self Service Mobile Apps.
2. Get the reported error.

 

Changes

 

Cause

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