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TEE Support Over the Weekend (Doc ID 2376133.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B and later
Oracle Taleo Recruiting Cloud Service - Career Section - Version 15B and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 15B and later
Oracle Taleo Onboarding Cloud Service - Version 15B and later
Oracle Taleo Performance Management Cloud Service - General - Version 15B and later
Generic (Platform Independent)

Purpose

Provide general guidelines in regards to the Taleo Enterprise Edition (TEE) Support level over the week-end (Friday evening / Saturday / Sunday).

Scope

This document is a summary of the support level offered for TEE products over the weekend. In case of discrepancy between this document and the customer contract, the latest has precedence. 

Details

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In this Document
Purpose
Scope
Details
 General
 Criteria
 Not Supported
 Escalations

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