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Fusion Learning Management: SCORM FILES LOADS 100%, THEN FAILS WHEN VIEWING THE SCORM FILE STATUS (Doc ID 2376377.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

SCORM FILES LOADS 100%, THEN FAILS WHEN VIEWING THE SCORM FILE STATUS

1. manage cataog
2. add content
3.Choose online content ( confirmed that the content is html/ xsd. there is
also a swf file)
4. confirmed client is uploading for the file itself, not a sub-folder
5. file uploads 100%.
6. when viewing the file status, file status is "Processing failed".
7. SCORM File is SCORM 2004

Cause

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