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Outlook Add-in Install Issue - This Application Has Requested the Runtime to Terminate It in an Unusual Way (Doc ID 2376791.1)

Last updated on MARCH 22, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Microsoft Outlook

  1. OSC for Outlook  add-in doesn't start after opening Outlook.
  2. After attempt to run the add-in from add-ins list the error message comes up: "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

Changes

 

Cause

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