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Null Pointer Exception Error when Adding Resource Role in Manage Users (Doc ID 2376864.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to assign a user a resource role called 'Contract Administrator' , the following error occurs.

ERROR
Java.Lang.null pointer exception


STEPS
The issue can be reproduced at will with the following steps:
1. Create user in Security Console or import using Oracle Human Capital Management Cloud's HDL process.
2. Go to Manage Users and query on the user
3. Try to assign a resource role, the error occurs



Cause

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In this Document
Symptoms
Cause
Solution
References


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