My Oracle Support Banner

Null Pointer Exception Error when Adding Resource Role in Manage Users (Doc ID 2376864.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to assign a user a resource role called 'Contract Administrator' , the following error occurs.

Java.Lang.null pointer exception

The issue can be reproduced at will with the following steps:
1. Create user in Security Console or import using Oracle Human Capital Management Cloud's HDL process.
2. Go to Manage Users and query on the user
3. Try to assign a resource role, the error occurs


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.