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Unable To Create Account And Open Existing Account Profile Tab (Doc ID 2377108.1)

Last updated on MARCH 22, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Unable to create an account and unable to open profile tab in accounts, following error occurs

Error: Too many matching records found. Specify additional criteria to limit the number of records

The issue can be reproduced at will with the following steps:
1. Navigate to Accounts
2. Create an Account and Save & Close Or Open an Existing

The issue has the following business impact:
Due to this issue, users cannot .


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