Error: "PRM - 000000042" When Downloading Work Packages Organized By WBS Containing Parentheses

(Doc ID 2377897.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.2 and later
Information in this document applies to any platform.

Symptoms

When downloading Work Packages organized by WBS with parentheses in WBS names, clicking the 'Download' link on the Work Packages page in the Scope app produces the following error:

ERROR
-----------------------
PRM - 000000042

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Create WBS levels with parentheses in the name -  ( or )
2- Go to Work Packages page in Scope app
3- Expand all to see lines with parentheses and hit the Download link
4- Error occurs

 

Cause

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